SHIPPING POLICY

WAFTOP COUTURE
Last Updated: June 2026

Thank you for shopping with WAFTOP COUTURE. We are committed to delivering your order as quickly and safely as possible.

Processing Times

All orders are processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended. If there is a significant delay, we will contact you using the details provided at checkout.

Shipping Times

Estimated delivery times are as follows:

United Kingdom

• Standard Delivery: 2–5 business days

• Express Delivery: 1–2 business days (where available)

International Delivery

• Estimated delivery times vary by destination and may take between 5–15 business days.

Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and shipping method selected.

Any applicable shipping charges will be clearly displayed before payment is completed.

Order Tracking

Where tracking is available, customers will receive tracking information via email once their order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs charged by WAFTOP COUTURE.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

WAFTOP COUTURE is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping details, please contact us immediately at:

Email: waftopcouture66@gmail.com

We cannot guarantee changes can be made once an order has been processed.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate with the shipping carrier.

WAFTOP COUTURE is not responsible for delays caused by:

• Postal service disruptions

• Customs clearance procedures

• Severe weather conditions

• Industrial action or strikes

• Other circumstances beyond our reasonable control

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of:

• The damaged item(s)

• The packaging

• Any shipping labels

We will review the issue and work to provide a suitable resolution.

Contact Information

For all shipping enquiries, please contact:

WAFTOP COUTURE
Email: waftopcouture66@gmail.com

We aim to respond to enquiries within 2 business days.